Terms and Conditions

All sales are final!!! No cancellations, refunds, or exchanges.

“We are not affiliated with any box office and

we do not sell tickets for face value”

  • In the event of a rescheduled show:
    • In the event of a rescheduled show:
      • If an event is postponed, the tickets will be honored for the new date of the show. New tickets will not be issued.
      • If you cannot make the rescheduled date we will accept the tickets back from you on a consignment basis only. You would receive 100% of the amount we sell them for up to the price you paid.
        • If tickets are returned for consignment please have them arrive to us no later than 14 days before the new date of the show. If tickets are returned less than 14 days before the rescheduled date we will do our best, but cannot make any guarantees.
    • In case of a rainout or strike for a sporting event, no refunds will be made. You must exchange the tickets at the venue for a seat to a future game that is still available.
    • In the event of a cancelled show which has no rescheduled date:
      • A full refund will be issued to the purchaser, less shipping and handling charges, provided the following occurs:
        • The tickets must be returned to this office within ten (10) business days of the original event date.
        • After ten (10) days of the original event date, you may need to return tickets directly to the box office for a face value refund only.
        • We suggest you return the tickets via certified, insured mail, or Federal Express. Eddie’s Ticket Service is not responsible for any messenger charges incurred.
  • Internet sales are not in real time; therefore, all tickets are subject to availability and change.
    • Ticket availability and prices quoted are subject to change without notice.
    • Ticket prices and availability are not guaranteed until orders are confirmed*
    • Eddie’s Ticket Service further reserves the right to refuse any order at our discretion.
    • We will contact you if the tickets you ordered are no longer available or if we are unable to fill the order as you requested.
    • If your seats are not available, we may offer you alternative seats when applicable.
      • We may direct you back to our online ordering site to review current inventory.
  • *Confirmed Orders.
    • You will be notified by telephone, email or fax once your order is confirmed*.
      • Eddie’s Ticket Service is not responsible for email confirmations not received.
    • Orders placed after 5 PM P.S.T. weekdays, holidays or on weekends may not be processed until the next working day.
  • *Discount/Promotional Codes.
    • We do not accept Discount Codes or Promotion Codes on certain events including Super Bowl Tickets, Final Four Tickets, BCS Championship Tickets, NBA Championship Tickets, World Series Tickets, World Cup Tickets and other select events.
      • Events and Discount/Promotional Codes are subject to change without notice.
      • Only one Discount/Promotional Code may be used per transaction.
      • Discount/Promotional Codes may not overlap on orders.
      • Discount/Promotional Codes are not valid with any other offer.
      • Discount/Promotional Codes may be based on availability of tickets.
    • Other restrictions may apply.
    • Discount/Promotional Codes may only be used through the website www.eddiestickets.com and are not good over the phone. .
  • “Picking Up Tickets”
    • By choosing to “pick up your tickets” the customer is solely responsible for picking up the tickets at the Studio City office.

Eddie’s Ticket Service is not responsible for traffic conditions, weather conditions or any other reason that the Tickets once available for pick up are not picked up.